Frequently Asked Questions
Everything you need to know about your Nicobar experience.
What is the standard delivery timeline for orders?
Most orders are processed and shipped within 2-3 business days. Depending on your location, delivery typically takes 5-7 business days from the date of dispatch.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for most items, provided they are unused, unwashed, and in their original packaging with tags intact. Please note that certain items like jewelry and intimate wear are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track the status of my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.
Are your products sustainably made?
At Nicobar, we prioritize natural fabrics and thoughtful design. We work closely with local artisans and use materials like organic cotton, linen, and recycled glass to minimize our environmental footprint.